December 13, 2017
Ontario is opening new DriveTest locations and extending hours at high-demand centres, to reduce wait times and make it easier and more convenient for people to get the driver examination services they need.
The province is opening two new DriveTest Centres in Mississauga and Markham. The Mississauga centre will serve an anticipated 300,000 customers and help reduce wait-times at seven nearby centres by summer 2018. The Markham centre will serve an anticipated 100,000 customers and reduce customer wait-times at eight nearby centres by 2019.
Starting next week, more staff and longer hours will also be available at 13 high-demand DriveTest Centres:
Other customer service improvements include:
Improving customer service at DriveTest Centres is part of Ontario's plan to create fairness and opportunity during this period of rapid economic change. The plan includes a higher minimum wage and better working conditions, free tuition for hundreds of thousands of students, easier access to affordable child care, and free prescription drugs for everyone under 25 through the biggest expansion of medicare in a generation.
“We know that people in Ontario deserve better levels of service at our DriveTest locations. That’s why our government is taking action to reduce wait times by adding new DriveTest Centres, extending hours of operation, and committing to service enhancements to help people access the services they need faster.”
— Steven Del Duca, Minister of Transportation
“Our investments to reducing transit congestion is vital to the health of an economy. Similarly, by reducing wait times and improving services at DriveTest Centres, we will improve efficiency, access and productivity for people and businesses across Ontario.”
– Charles Sousa, Minister of Finance.”
“On behalf of the City of Mississauga and Members of Council, we welcome this new DriveTest Centre to our City. This new centre will improve frontline service for residents in Mississauga and across Peel and the western GTA, who are applying to get their driver’s license. This marks yet another important and lasting investment in Mississauga by our partners in the Provincial Government.”
— Bonnie Crombie, Mayor of Mississauga
“Thank you to the Government of Ontario for moving forward with an additional DriveTest Centre in Peel Region. I also want to personally thank Minister Del Duca and the Ministry of Transportation for expanding capacity and hours to ensure residents of Brampton can book and take a driver examination in an expedited and convenient way.”
—Linda Jeffrey, Mayor of Brampton
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