The province is inviting Ontarians to share ideas on how to better protect consumers who use high-cost financial products and services outside the mainstream banking and credit union systems.
The government is seeking feedback about issues such as payday loans, cheque cashing, money transfer services and experiences with debt collection agencies. There are two ways to participate online:
These public consultations will help inform important work underway on potential amendments to consumer protection legislation, including the Payday Loans Act and the Collection and Debt Settlement Services Act.
Protecting Ontario consumers is part of the government's economic plan for Ontario. The four-part plan includes investing in people’s talents and skills, making the largest investment in public infrastructure inOntario’s history, creating a dynamic, innovative environment where business thrives, and building a secure retirement savings plan.
“Our government is committed to protecting consumers, and that includes protecting Ontarians from a cycle of debt. We encourage everyone to participate in this consultation so we can better understand the needs of Ontario’s consumers as we look at strengthening protections for people who are using alternative financial services or who are struggling with debt.”
— David Orazietti, Minister of Government and Consumer Services
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